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However, free or not, giving this channel two stars is probably overly generous." Overall on ConsumerAffairs, the streaming service fared better than Paramount+ and Vudu with an overall rating of 3.6 stars out of a possible 5. I received the app and content free for a year, as many have. "The content aside, it is hard to use, and one has to go through all kinds of rigamarole, over and over again, just to watch. "The experience of watching their content completely off-putting," they wrote. The platform is not easy to navigate and takes time to see summaries."Īnother subscriber agreed that Apple TV+ was difficult to operate.
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"They have a good movie or two and that's about it. "The selection of programs is very limited," a reviewer wrote on ConsumerAffairs. It appears that Apple TV+'s offerings leave something to be desired, compared to what other streaming services have to offer. To find out which service is at the back of the pack, read on!Ĭustomers seem to have become less impressed by Apple TV+, as its 2021 ACSI score was two points lower than its 2020 rating. Enemies are out for blood in the final episode this year of The Walking Dead Season 11. are the least reliable, according to customers. At Best Life, we looked at the streaming services that got a below-average score (under 74) to see which services in the U.S. ACSI used those results to calculate an overall customer satisfaction score out of 100 for each service.
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Customers were asked to describe their experiences with major streaming services based on 15 different factors: quality of the mobile app, reliability of the mobile app, website satisfaction, ease of understanding bill, ease of using on-screen menus and programming guides, overall performance and reliability, call center satisfaction, quality of original programming, variety of TV shows by category, availability of TV shows' previous seasons, number of movies, number of TV shows, variety of movies by category, availability of current season's TV shows, and availability of new movie titles. That was followed by The Platform and Below Zero.For the ACSI's 2021 American Customer Satisfaction Telecommunications Study, researchers interviewed 37,907 streaming customers chosen at random, who were contacted via email between April 1, 2020, and March 29, 2021. The most popular non-English language film was Blood Red Sky with 111 million hours. The top English-language movie on Netflix was Bird Box with 282 million hours viewed, followed by Extraction and The Irishman. It was followed by seasons four, three and five of Money Heist. The most popular non-English TV show was Squid Game season one with 1.6 billion hours. That was followed by Stranger Things and Witcher.
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The most-viewed TV series in English was Bridgerton season one with 624 million hours. Netflix also provided lists of its most popular films and TV shows of all time, based on the new hours viewed over 28 days metric. Nielsen publishes its streaming ratings - also based on hours viewed - on Thursdays. He said the lists will be published on Tuesdays. In addition, hours viewed mirrors the way third parties measure popularity, encompasses rewatch (a strong sign of member joy) and can be consistently measured across different companies,” Perez De Rosso said. “Having looked at the different options, we believe engagement as measured by hours viewed is a strong indicator of a title’s popularity, as well as overall member satisfaction, which is important for retention in subscription services. Satisfaction follows the lives of a group of beautiful high-class escorts working at 232, a gentlemens. “Figuring out how best to measure success in streaming is hard, and there’s no one perfect metric,” he said, noting that some of the traditional measures were designed to help advertisers.
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“So this summer we went back to the drawing board, and today we’re excited to launch ‘Top10 on Netflix’-a new website with weekly global and country lists of the most popular titles on our service.” “‘Nonsense.’ ‘BS.’ ‘Cherry Picked.’ ‘Unaudited.’ We’ve had a lot of feedback about our metrics over the years,” Perez De Rosso said.
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In the blog post, Pablo Perez De Rosso, VP of content strategy, planning and analysis at Netflix admitted that some observers were taking its numbers with a grain of salt to say the least. À découvrir dès maintenant en exclusivité sur. In the past, Netflix has released viewing data based on households that watched two minutes of a show or movie. Watch Satisfaction season 1 episode 1 streaming online.